We aim to make your lift equipment a seamless part of the building operation and not a major topic of conversation for the lift users. By providing first class communication and reporting, combined with a skilled and engaged engineer, the lift equipment will provide maximum reliability and availability with minimum disruption to the end-user.
We strive to simplify and lighten the workload for property managers, project managers and building owners, leaving them time to concentrate on areas other than the lift equipment and the movement of people around their building.
Effective maintenance on any equipment depends on engineers having the time, ability and motivation to provide a high level of service. Our policy is to cap engineers routes at 80 units. This reduced workload ensures the engineer has time to carry out a full service and takes ownership and pride. You will benefit from a fully qualified and assessed engineer who is motivated to provide a first class service, full and accurate reporting, high levels of engagement and communication.View case studies
Managing complex projects within fully occupied buildings is essential to a successful modernisation project. We are specialist in providing full and partial modernisation to lift equipment within a fully occupied environments, from working offices, multi-tenanted office buildings to prestigious residential developments. This is achieved by a few crucial requirements including up-front and on-going planning; early involvement and close co-operation with suppliers; a dedicated Project Manager involved from pre-tender to final handover; consistent and motivated engineer teams; clear, open and available communication including at least weekly updates on progress.View case studies
Inevitably, lift equipment will breakdown, when it does a quick and effective repair service is crucial. Our response times are well within industry standard, first time fixes achieved in the majority of cases. Where parts are required engineers carry consumable parts and direct access to rapid suppliers. For any chargeable repairs a full quotation is provided to allow transparency and accountability.View case studies
Our team have close relationships with global lift manufacturers who can meet any lift equipment installation requirements. Consultation with the building owner allows a lift installation that will be above all suitable to the environment and requirements, in addition to cost-effective, future proof, energy saving, reliable and will provide long-term service.View case studies
“After many years we’re vacating our current building and moving to new offices. We’re all super sad to lose MKM as our maintenance providers, the work you and the team have done is outstanding.”
Facilities Operations Manager, Anglo American
“I just wanted to take the opportunity to thank you all for everything this year. You have all been absolutely amazing and I really cannot thank you all enough for your efforts.”
Building Manager, The Helicon
“Want to say a massive thank you for completing these lifts a week early. To hear two different insurance inspectors praise the installation is very impressive. Your team have been brilliant throughout and have ensured the project ran seamlessly. “
Project Manager, Global Workplace Solutions